New Car Warranty & Aftersales Service
THE PEACE OF MIND THAT IS ALWAYS BY YOUR SIDE
THE ALL-NEW NISSAN SERENA e-POWER WARRANTY
A five-year or 150,000 km mileage for new cars, whichever comes first. The operations and warranty conditions will be on the company's terms and conditions.
10-year battery warranty, which will cover battery cost, other costs related to battery replacement, and labor cost.

TERMS OF WARRANTY
New Vehicle Warranty
Lithium-ion battery warranty
What is not covered
Consumer assistance
GUARANTEED WITH INTERNATIONAL-LEVEL AWARDS
AWARDS

Achieving the next level of success in “e-POWER technology” in NISSAN SERENA e-POWER for 2 years in a row from Japan (2023-2024)*.
*The Technology of the Year award from Japan, selected by the Automotive Researchers and Journalists Conference of Japan (RJC).
Value-for-Money in 2 Standard Services
SAVE SAFE PACKAGE
SAVE SAFE PERIODIC MAINTENANCE PACKAGE
PLATINUM PACKAGE 15% Discount (10-time Periodic Maintenance Package) |
GOLD PACKAGE 12% Discount (6-time Periodic Maintenance Package) |
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Normal Price | Package Price | Normal Price | Package Price |
28,470.00 | 24,199.50 | 15,840.00 | 13,939.20 |
From 10,000-100,000 km. or within 5 year, whichever comes first | From 10,000-60,000 km. or within 3 year, whichever comes first | ||
10% discount on replacement parts battery, brake pads, shock absorbers, wiper blades during package validity period. |
- Package is a discount package for parts and labor costs according to the recommended standards for new Nissan vehicles.
- This package can be used at any Nissan service centers nationwide.
SAVE SAFE OIL CHANGE PACKAGE
BLACK PACKAGE 25% Discount (4-time Oil Change in 2 years) |
RED PACKAGE 15% Discount (2-time Oil Change in 1 years) |
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Normal Price | Package Price | Normal Price | Package Price |
7,020.00 | 5,265.00 | 3,510.00 | 2,983.50 |
Covering oil change service every 10,000 km. or 6 months, whichever comes first. |
- SAVE SAFE Oil Change Package is a discount package of 3 spare parts which are engine oil, washer and oil filter.
- Customers can choose the type of Nissan genuine oil, either fully synthetic or semi-synthetic. However, the package price depends on the type of Nissan genuine oil selected.
- This package can only be used at the Nissan Service Center where the customers purchased the package.
TAKE CARE WITH HIGHEST QUALITY SERVICE EXPERIENCE
AFTER-SALES SERVICES
24-HOUR ROADSIDE ASSISTANCE
24-HOUR PEACE OF MIND IN EVERY ROUTE for in-warranty cars . You can simply call for assistance immediately at 02 305 8432. Our 24-hour roadside assistance service covers the following benefits:
1. Free an unlimited number of Roadside Assistance Services.
2. Free an unlimited number of lifting/towing services.
3. Free delivery of spare keys.
4. Free tire change service in case of flat or leaking tires.
5. Free up to 10 liters of fuel.
6. Free hotel or car rental services.
NISSAN CUSTOMER PROMISE
1. Quoting the expense of periodic maintenance service, general repair and asking for customers’ approval before receiving a service every time.
2. Warranty repair and spare parts for 1 year or 20,000 km.
3. Free courtesy car during repairs.
4. Provide you a peace of mind with call center service and free 24-hour roadside assistance.