Customer Promise

Nissan Customer Promise is a main policy of our company to build trust and create customer satisfaction to exceed customer expectation. This is the way to treat our customer, to promote the brand’s image and Aftersales service. To enhance Aftersales Service and maintain the same standards nationwide and improve Aftersales Service image and lead to increase OaO of Nissan brand.

CUSTOMER PROMISE

1. You can trust we will satisfy you.

We offer a warranty service and spare part guarantee for 1 year or 20,000 kilometers. We will provide a courtesy car or cover the cost of a rental car or taxi during service.

Remark : Only product quality issue service takes longer than 24 hrs. (excluding service center holiday) and get the approval from NISSAN MONTOR (THAILAND) Co., Ltd. The service car must come for scheduled periodic maintenance as Nissan Motor (Thailand) Co.,Ltd. recommendation.

2. You can trust we will wash and vacuum the vehicle before returning it to you.

If this is not done, we will give you a coupon for a free wash and vacuum valid for 90 days.

Remark: Reserve o customer right to refuse offer free car wash coupon to customer who deny car cleaning on service date.

3. You can trust we will be there with you.

With 24-hour roadside assistance and a 24-hour call center.

Remark: Free-of-charge for first 3 years (Please study condition from a roadside assistance manual).The roadside assistance cost may charge after first 3 years.

You voice is importance to us,

So please let us know how we’re doing at 02-401-9600

Customer Promise

Customer Promise

CUSTOMER PROMISE

1. You can trust we will satisfy you.

2. You can trust we will wash and vacuum the vehicle before returning it to you.

3. You can trust we will be there with you.

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