Siam Nissan A.R. wins the FY23 Best of the Best Dealer Award and reaffirms its excellence in customer service

BANGKOK, THAILAND (28 May 2024) - Nissan Thailand named Siam Nissan A.R. the winner of the FY23 Best of the Best Dealer Award, an award presented at the annual dealer conference to Nissan dealer with excellent services and performance backed by high customer satisfaction.

Reiterating its long-term commitment to dealer and ensuring customer satisfaction is the top priority, Nissan annually hosts the dealer conference to keep dealers informed about the latest marketing trends and strategies, while also providing them with the necessary tools to excel in both sales and after-sales service, ensuring growth in terms of business development and customer satisfaction.

The dealer conference also serves as a platform for Nissan to recognize outstanding performance of its dealer network and celebrate the success of strong Nissan-dealer cooperation. Through nationwide service and performance assessments, with the total highest scores in sales efficiency, part target achievement, customer service quality, repeated services (assigned customer base), and SAVE SAFE aftersales package target, will be named the winners of these prestigious awards.

Toshihiro Fujiki, President of Nissan Motor Thailand and President of Nissan ASEAN, said, “On behalf of Nissan, I appreciated all the dealers for their remarkable dedication and contribution, continuing to deliver excellence to customers. Thailand is a very important market for Nissan. For 71 years, Nissan has been working closely with our dealers to ensure and deliver higher customer satisfaction. Nissan's commitment to supporting our dealers will enable them to continue delivering the best customer experience and attract new customers. This, in turn, will lead to sustainable growth for all of us.”

Nissan's dealer network plays a key role in driving the company's strategy for sustainable growth and profitability. Nissan has embraced digital technologies, such as a digitalized system, tailored to suit the changing lifestyle and reach wider group of consumers, empowering its dealers to improve service efficiency.

Jamrus Jaikla, Managing Director of Siam Nissan A.R. and the FY23 Best of the Best Dealer Award winner, is a good example on this commitment. Partnering with Nissan for more than 30 years, Siam Nissan A.R. has consistently demonstrated excellence in overall operations, sales, and most importantly, customer satisfaction. Siam Nissan A.R.’s unique strength lies in addressing customer issues in a timely manner, ensuring exceptional service for customers in Phuket. By creating shared goals and fostering excellent team communication, A.R. achieved outstanding performance and overcame challenges last year, remaining committed to operational excellence.

"This prestigious award is a testament to our teamwork and strategic planning over the past three years. The fact that we adhered to Nissan's guidelines, motivated our employees, and focused on exceptional service are key to this achievement. This recognition supports Nissan’s goal of operational excellence and customer satisfaction. With this recognition, we are even more confident that Nissan is the brand to bring about great performance for our long-term success " said Jamrus Jaikla, Managing Director.

For more information about our products, services and commitment to sustainable mobility, visit nissan-global.com. You can also follow us on Facebook, Instagram, Twitter and LinkedIn and see all our latest videos on YouTube.

For more information, please contact:
Kamolchanok Charoenjindarat
Nissan Motor (Thailand) Co., Ltd. – Communications Department
Tel +66 (0) 2339 3400 Ext. 4113-4114 / Fax +66 (0) 2253 1022 www.nissan.co.th

Yaninee Kasitaranon
Fleishman Hillard Thailand
Email: yaninee.kasitaranon@fleishman.com
Tel +66 (0) 85 953 3330