Mega Automobile Tiwanon wins Thailand’s Best of the Best Dealer Award

BANGKOK, Thailand (5 November, 2018) - Nissan Motor Thailand recently celebrated Mega Automobile Tiwanon Co., Ltd. as its ‘Best of the Best Dealer’ in Thailand.

The award, presented at an event in Bangkok, recognizes the Nissan Thailand dealer who has demonstrated outstanding performance in terms of sales, market share, quality and service standards in recognition of 2017 fiscal year results.

It also underscores the close strategic partnership between Nissan and its dealer partners to execute against the vision and strategy of Nissan’s midterm plan, M.O.V.E. 2022. This is the company’s roadmap to further grow its market share, improve its customer satisfaction ranking and further leverage the benefits of its alliance with Renault and Mitsubishi.

“The Best of the Best Dealer award is the highest recognition that a dealer can receive and only goes to those with the most exemplary performance in all aspects of dealer operations, including sales, aftersales service, showroom management and customer relations management,” said Antoine Barthes, president of Nissan Motor Thailand. “This is part of a global program that recognizes the best of the best in each country, and I am proud to recognize the superb performance by Mega Automobile Tiwanon that resulted in this award.”

The commitment and trust of its dealer network has always been a critical factor in Nissan’s success, Barthes said, adding that the company continues to focus on raising the quality and standard bars to give first-class service to its customers.

“As a result of our ongoing close collaboration with dealers through motivation programs and enhanced dealer staff training, we are thrilled that in the J.D. Power 2018 Thailand Customer Service Index (CSI) Study, Nissan significantly improved its ranking to fourth and scored 827 out of 1000 points. This shows how our focus on putting customers at the heart of everything we do is paying off,” he added.

Mungkorn Mungkornpanich, managing director of Mega Automobile Tiwanon, said the award recognized its consistent dedication to customers and great team work. “We are working closely with Nissan to continue investing in developing our people to exceed our customer expectations in all areas; from sales representatives and technicians to after sales service representatives. We are proud to be a part of the Nissan family and for this recognition,” he said.

The Mega Automobile Tiwanon showroom and service center spaces is located in a prime location on Tiwanon road in Bangkok with 7,500 sqm of dedicated sales and service space. It is open seven days a week from 8:00 am to 6:00 pm.

Nissan has been working closely with its dealer network to grow its presence in Thailand and provide the best customer service through dealer performance improvement and dealer investment in all areas of the business. These investments include the launch of the Nissan Retail Environmental Design Initiative (NREDI) concept showroom, which represents the company’s commitment to providing customers with globally consistent high quality dealership experiences that exceed their expectations.

About 130 representatives from 52 dealers and 72 showrooms nationwide also participated in the Nissan Skills Contest 2017, designed to help Sales Consultants, Service Advisors, CROs, and Technicians realize their true capabilities and polish their skills for better customer service.

About Nissan Motor (Thailand) Co., Ltd.

Nissan was established in Japan since 1933 with the commitment to create Innovation that Excites for customer satisfaction. Nissan wants to improve quality of life for people in society by pursuing a goal of zero emission vehicles and zero fatalities on the road with “Nissan Intelligent Mobility”. The company plans to introduce autonomous drive vehicles across regions for safety and more enjoyable driving experience. Nissan started business in Thailand since 1952. Currently, the Nissan Group of Companies in Thailand has subsidiaries five companies, including two of the production bases, over than 190  showrooms and service centers nationwide network. Vehicle range cover all segments includes 10 models spanning the entry level Eco-Car, SUV, Premium Sedans and Pickup Trucks.

About Nissan Motor Co., Ltd.
Nissan is a global full-line vehicle manufacturer that sells more than 60 models under the Nissan, INFINITI and Datsun brands. In fiscal year 2017, the company sold 5.77 million vehicles globally, generating revenue of 11.9 trillion yen. On April 1, 2017, the company embarked on Nissan M.O.V.E. to 2022, a six-year plan targeting a 30% increase in annualized revenues to 16.5 trillion yen by the end of fiscal 2022, along with cumulative free cash flow of 2.5 trillion yen. As part of Nissan M.O.V.E. to 2022, the company plans to extend its leadership in electric vehicles, symbolized by the world's best-selling all-electric vehicle in history, the Nissan LEAF. Nissan’s global headquarters in Yokohama, Japan, manages operations in six regions: Asia & Oceania; Africa, the Middle East & India; China; Europe; Latin America; and North America. Nissan has partnered with French manufacturer Renault since 1999 and acquired a 34% stake in Mitsubishi Motors in 2016. Renault-Nissan-Mitsubishi is today the world’s largest automotive partnership, with combined sales of more than 10.6 million vehicles in calendar year 2017.

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